Warm morning light through a window — a symbol of hope and new beginnings

There is No Excuse for Abuse…

Peace Begins At Home

El Refugio (ERI) Operates the Casa Carmel Shelter for domestic violence survivors —women and men, with or without children —24 hours a day, 7 days a week.

Crisis Hotline: 1-888-538-2125 — Available 24/7

El Refugio's hope is that every person who walks through its doors finds the start of a new life, free from violence and a path to reclaiming their strength and self-respect.

Safe Shelter

Casa Carmel Shelter

Our shelter is open 24 hours a day, 7 days a week, offering temporary housing for up to 90 days for domestic violence survivors —women and men, with or without children. Trauma- informed advocates are on site around the clock, and security cameras help provide safety, security, and stability.

Learn About Our Services
Two women in a warm, supportive conversation
A warm, welcoming home interior — a safe haven

Breaking the Cycle

A Doorway to a New Life

Breaking the cycle is a doorway to a violence-free life. It means recognizing the patterns of abuse, stepping out of them, and building a future where violence is not passed on to the next generation.

Get Help Today

Help Is Always Available

Reach out any time — day or night. You don't have to face this alone.

Local & Toll-Free

El Refugio Crisis Hotline

1-888-538-2125(575) 538-2125 local

Available 24/7

Statewide

NM Coalition Against Domestic Violence

(505) 246-9240

National

National Domestic Violence Hotline

1-800-799-SAFE (7233)TTY: 1-800-787-3224

We Continue Our Work Because of You

We are able to continue our work because of the dedication and continuous support of our funders and community. Every contribution helps provide safety, shelter, and hope.

Support El Refugio